Support
Need help with Video Speeder? Reach out at furkanyanteri2@gmail.com and we'll get back to you.
Common issues
- My video won't process: the App currently supports source videos up to 90 seconds long, with a maximum processed output of 50MB. Longer or larger videos aren't supported yet, but we're working on increasing these limits.
- The button stays disabled: this usually means your video is still uploading to Canva, or it doesn't fit within the current size and duration limits. Wait a few seconds and try again.
- Processing is slow: processing typically takes 5 to 60 seconds depending on video length and current load.
Still stuck?
Email us at furkanyanteri2@gmail.com with a description of what happened, and the video's approximate length and file size if possible.